Terms of Use

General

Sight First Eye is offering various services in multiple locations through its website https://sightfirst.in (“Website”), subject to the terms of use set forth in this agreement, read with the Privacy Policy available here: https://sightfirst.in/privacy-policy.

This agreement contains all the terms and conditions applicable to, and governing, the provision of Services by the relevant Hospital entity in multiple locations through the Website, including the terms and conditions applicable to booking of an appointment, cancellations, refund, and all other transactions in connection with services provided (“Terms of Use”).

Website & Services

The Website is owned and operated by Sight First, a company duly incorporated under the provisions of the Companies Act, 2013.

Through the Website, we provide the following services (“Services”):

Booking appointments with relevant medical practitioners associated with the Hospital and registered under the Indian Medical Council Act, 1956 (“Medical Practitioner”);
Eye donation form;
Virtual consultations with Medical Practitioners using video conferencing (“Telemedicine Services”);
Services available for international patients;
Information about internships and courses;
Information about the Hospital, practice specialties, and Medical Practitioners.

The Website uses “cookies”. Cookies are small data files stored on your web browser. They are used for storing your preferences, previous browsing activities, profiling, and tracking your behavior on the website. By visiting the Website, you acknowledge, accept, and expressly authorize us to place cookies on your browser.

Accessing or browsing the Website, registering for Telemedicine Services, and/or using the Services indicates your agreement to these Terms of Use. If you disagree with any of the Terms, please discontinue the use of the Website.

We may update these Terms of Use from time to time. Please check them periodically to remain informed. Refer to specific [Telemedicine Terms and Conditions] before availing of Telemedicine Services.

For any queries regarding the Services, Terms of Use, or Privacy Policy, you may contact us at abhinav@eyedestination.com.

Use of the Website

As a user of the Website, you agree to:

Provide accurate and complete information as required.
Allow verification of submitted information and documents. Failure to comply may result in appointment cancellation without liability.
Access and use content solely for availing Services, not for modification, reproduction, distribution, or commercial purposes without written permission.
Maintain the confidentiality and security of your login credentials. You are responsible for all activities carried out under your account.
Avoid impersonation, misrepresentation, and uploading of any Prohibited Content as defined below.
Not exploit the Website through reverse-engineering or unauthorized access.

We reserve the right to refuse service or terminate accounts if these Terms are violated or likely to be violated.

Prohibited Content

You agree not to upload, publish, or share content that:

Belongs to another person without rights.
Is defamatory, obscene, harassing, pornographic, invasive, hateful, or otherwise unlawful.
Infringes intellectual property.
Misleads, impersonates, or spreads malicious software.
Threatens India’s security or public order.
Violates applicable Indian laws.

Violation will result in removal of content and termination of access.

Limitation of Liability

The information on the Website is for general awareness only and should not be construed as medical advice. Consult a licensed medical practitioner for any diagnosis or treatment.

We are not responsible for any loss, including data loss, security breaches, or misuse by third parties.

Any marketing or promotions are for informational purposes and not professional medical recommendations. We shall not be liable for direct, indirect, incidental, or consequential damages arising out of Website use or Services, including third-party tools and Telemedicine Services.

This clause shall survive termination of this agreement.

Indemnity

You agree to indemnify and hold harmless the Hospital and Medical Practitioners from any loss or liability arising from:

Your use or attempted use of Services;
Any misrepresentation or breach of the Terms;
Delay or failure to provide accurate information;
Misuse of payment information;
Failure to follow medical advice;
Unauthorized use of your account.

Data & Information Policy

We respect your privacy. Refer to our Privacy Policy at https://sightfirst.in/privacy-policy to understand how we collect and use your data.

We use secure encryption to protect your data but are not liable for security breaches beyond our control.

Intellectual Property

We own all intellectual property associated with the Sight First Eye brand, Website content, technologies, trademarks, logos, and materials.

No content may be used without our prior written permission.

Other Conditions

Pricing & Payment Accuracy of Information Displayed

All content related to diseases or conditions is intended for awareness only and does not constitute medical advice. You are responsible for evaluating the information’s accuracy and appropriateness for your use.

Third-Party Links & Resources

Our Website may contain links to third-party resources. We are not responsible for the content or services provided by those third parties.

Governing Law & Jurisdiction

The use of this Website and Services will be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Rajasthan, India.